REfUSE Durham

REfUSE Cafe in Chester-le-Street was built October 2017-March 2018 by the community, for the community. It is run by volunteers, serving only food that would otherwise have been wasted on a ‘Pay As You Feel’ basis. PAYF means guests can pay for their meals in cash, but non-monetary donations of time or skills are just as valuable.

We believe PAYF encourages us to think about the true value of food: the resources, time and energy that has gone into producing it, but also includes and empowers those who may struggle to afford food. Since opening in April 2018, we have recused 40 Tonnes food from going to waste and served an estimated 12,500 meals.

Switch & Save at Home Switch & Save at Work

Switch, Save & Raise Funds For Free

Switch, Save & Fundraise for us

Switch, Save & Fundraise for us

Got Any Questions?

Are there any costs to using SwitchAid?

No, there are no costs to us, individuals or businesses. SwitchAid use some of the commissions created by your switch to run and grow, the rest is given to us.  

How do I know I am getting the best deal?

SwitchAid has an Ofgem Accredited comparison engine for home energy and have relationships with all suppliers across home broadband and mobiles & business energy and telecoms.

Ultimately this means you get access to the same pricing as using any Ofgem Accredited comparison engine or broker.

How does SwitchAid make money?

SwitchAid is a not for profit social enterprise which means they run as a business but give their profits back to good causes like us. They aim to give up to 80% of the profits generated from your switch to us, the rest they use to pay their bills, staff and invest in improving SwitchAid.

It can be a tough balancing act between giving back and keeping enough to run, so if they keep too much money we will put the excess profits into a foundation. We can then apply for that money…it’s their way to make sure the most money possible goes back to good causes like us.

This sounds too good to be true - what is the catch?

There isn’t one, really – you get access to the same prices through their supplier relationships and Ofgem Accredited Comparison engine as you would through any other comparison website or broker.

There are £millions in profits being made by businesses every year, SwitchAid was set up to put some of that money back into good causes like us.

How do we know the money raised is being used ethically?

All funds raised through SwitchAid are given back in the form of a grant. This means we tell how the money is being spent and we then send them evidence at a later date.

How do I know how much I have raised?

The amounts raised by individual are shown on the comparison page for energy, broadband and mobiles.

As business energy and telecoms are a little more complex, they are quoted using our specialist teams. Businesses are show you how much you will raise at the time of quoting.  

When will you receive the funds I have raised?

SwitchAid send us the money 3 times per year (April, August & December). When SwitchAid receives the funds raised from your switch, they will be added to the next grant period.