Benefits 

• Meets national minimum wage + bonus structure 
• Work with and learn from our experienced Operations Director  

Are you looking for an exciting opportunity to improve your customer service, learn new sales skills and build a successful career? 

Are you ambitious, strive to improve and are motivated by exceeding customer expectations? 

We are our admin and processing team for our growing business based in Team Valley, Gateshead. You will be supporting our customer support and sales teams via both in and outbound calls.  

Your primary roles will include: 

• Supporting customers with excellent customer service 
• Communication with customers online and over the telephone 
• Daily processing administration/sales tasks 
• Organising the delivery of customer products 

Personal specification 

• You must be confident in speaking with people, both face to face and on the phone  
• You must also be able and willing to learn new skills and retain new information. 
• To be right for this position you will be motivated, ambitious and great on the phone. 
• Good organisation, time management and planning skills  
• Ability to manage multiple requests, in a fast-paced environment 
• Great communicator, both verbal and written English 
• Attention to detail and accuracy 
• A keen interest to learn new skills 
• Being a team player 
• Experience in customer service is preferred but not essential 

This role comes with a competitive hourly rate and a bonus scheme if you are willing to put in the effort! 

About Us 

We are a fast-growing and innovative company that supports charities and businesses to save money on energy and telecoms costs. 

Based in Team Valley, Gateshead, we work with charities and businesses throughout the UK. 

Hours – Part-time 25hr per week  

Career Opportunities 

You will be joining a fast-growing business with opportunities to progress your career with roles such as: 

• Customer service 
• Account management 
• Processing and operations executive