Introducing Mobile Phone Insurance For Your Charity

SwitchAid has partnered with an Award Winning mobile insurance provider to protect your charity mobile devices for when the worst happens.

Keep you charity running when the worse happens to your mobile phones, with upto 72 hours turnaround time and rapid repairs and exchanges.

The best mobile phone insurance shouldn’t just be affordable – it should also give you the confidence that should the worst happen you’ll get a repair or replacement with no nasty surprises. So whether you have an iPhone, Samsung Galaxy or any other smartphone.

Why mobile phone insurance?

As mobile phones are getting bigger and more powerful, they’re also becoming more expensive. If you bought your phone on contract then you might not realise its true replacement cost. iPhone insurance is becoming increasingly popular, as they now cost as much as £1,200 (the price of the iPhone 13 Pro Max 256GB)! Here are a few reasons why mobile phone and gadget insurance could save you a lot of money:

Get covered in three easy steps

What Is Included With You Charity Mobile Insurance?

With charity mobile insurance, you won’t have to worry about life without your phone. If your handset gets lost, stolen or damaged, we’ll help get things back to normal as soon as we can. Our policies which cover you for different eventualities, so choose the one which best suits your needs.

Policy features

Like for like replacement of your phone if it’s stolen.

If you accidentally lose your phone while you’re covered with charity mobile insurance, it will be replaced for replace it for you.

If your screen gets cracked or the headphone jack breaks, it will be repaired. If it’s not repairable, it will be replaced it.

Accidents happen, so that’s why there’s no limit to how many claims you can make

Your phone is insured if it gets damaged by any liquid (not limited to water)

If someone outside your organisation damages your phone, we’ve got you covered. Your phone will either be repaired, or, if that’s not possible, replace it.

This policy keeps you covered anywhere in the world for as long as you need. Most insurers limit your allowed trip length.

Unlike many insurance policies your phone is covered while being used by any employee. This means that your handset can be passed from employee to employee and will still be insured.

Protect handsets that are up to 36 months old when insured with any handset that up under 12 months old

Replace any accessories (up to £150) if they are damaged, stolen or lost at the same time as your mobile phone.

If you need to make a claim, either call our claims team on 0345 074 4828 or make a claim via our the online claims portal

Get a Quote

A: Cover is provided for all kinds of mobile phones and tablets – including Samsung, HTC, Sony, BlackBerry and iPhone. We also offer insurance for laptops, smartwatches or other gadgets

A: You can pay for mobile insurance monthly by Direct Debit. Once you order we will set up a recurring monthly payment for you using the bank details provided.

A: Your policy begins on the date you sign up for your insurance, and we will email your policy documents to you to confirm this as soon as you complete the sign up process.

Your charity mobile insurance policy covers the handset itself which means it can be used by any employee and the phone will be covered. are our trusted partners that facilitate our mobile insurance policies and support applications for claims.

A: In the unfortunate event that you need to make a claim you should contact Direct Group, our claims administrator, as soon as reasonably possible from discovery of the incident (or in the event of an incident occurring outside of the United Kingdom, on returning to the United Kingdom).

Visit our online claims portal

Alternatively, you can start your claim by calling or emailing the claims team:

Simply email

Call 0345 074 4828. The call centre is open from 8:30am to 6:30pm Monday to Friday, and from 8:30am to 1pm on Saturday.

Expect advice at your finger tips

SwitchAid was set up to support charities access the best service at the lowest price. We are here to help your charity and our charity broadband team are experts in all things broadband. 

If you have any questions of your own, call us on 0191 303 9404 or start a chat via Live Chat which is manned by our team of experts.